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Hey Champions!

The team has been working incredibly hard on a HUGE project to help streamline Hi-Rez account management and logging into Paladins (specifically through Steam), and I’m pumped to share the details with you.

Starting November 7, users playing Paladins through Steam will be prompted to link their Hi-Rez account to their Steam account upon launching the client. Linking is required and failure to complete the process correctly could lead to account issues. Linking your accounts allows us to better integrate with Steam and sets us up for some really cool features we have planned:

  • Linking eliminates the need to log in to Paladins entirely; if you boot up Paladins through Steam, you’ll automatically be taken to the homepage
  • Simplifying account creation for new users playing through Steam
  • Integrating your Steam friends list into Paladins
  • A new, all-in-one, linking page: Log in and immediately see what your account is linked to (Steam, Mixer, Twitch, Xbox, PS4, etc.)
  • Plus, this new functionality put us in a direction to implement… wait for it… Cross-platform play! *fingers crossed*

Now, I know you’ve got some questions. Check out this Steam Linking FAQ below for more details.

I don’t play Paladins through Steam. Do I have to do anything?

Nope! Players that use the Paladins stand alone launcher do not need to link their Steam and Hi-Rez accounts.

Can I link my Steam account to multiple Hi-Rez accounts?

No, only one Hi-Rez account can be linked to a Steam account.

Do I have to link my Steam account to a Hi-Rez account?

Ultimately yes. Starting November 5, all players playing through Steam will need to link their Hi-Rez and Steam accounts in order to continue playing.

I have multiple Hi-Rez accounts. How do I use them while playing through Steam?

You will need to link your other Hi-Rez accounts to new Steam accounts to continue using them through Steam. Alternatively, players can download the stand alone Paladins launcher to log into secondary accounts.

Oh no! I linked the wrong Hi-Rez account to my Steam account. What do I do?

If you have linked an undesired Hi-Rez account to your Steam account, or vice-versa, please file a support ticket here and one of account management specialists will be happy to assist you.

Cross-platform play!!!!!! WHEN, WHERE, HOW????? Tell me all the things!!!!!!!!

The team is excited for this step towards cross-platform play. We still have a lot of work ahead of us, and will share more details as soon as we have more information!