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Over the past few months, we’ve received a number of concerns from players around toxic behavior in our games. We’ve had several discussions around the topic, and are now taking steps internally to ramp up our efforts to remove anything that violates our standards. One of the steps that we are ready to communicate with you all today is that we have reviewed and adjusted our Suspension/Ban Policy.

Effective immediately, game suspension tiers have been updated to:

  • 1st offense = 7 Day Suspension
  • 2nd offense = 14 Day Suspension
  • 3rd offense = Permanent Game Ban

The following has also been added to our policy.

Ban Evasion Enforcement

If a player has been suspended or banned on an account, any subsequent accounts used during the duration of the suspension or ban by the player found by our support staff could be permanently banned.

Combatting Toxicity is a top priority for our team, and this is just one of several steps already in motion to ensure we continue to build long-lasting and inclusive communities around our games. We’ll have more to share on these efforts in the near future, so be sure to keep an eye on our official social media channels.

Until then, we’ll see you in the Realm.