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We’re excited to announce that Twitch drops are coming to Paladins with the gen:LOCK Update coming July 21st. You will be able to earn Bounty Coins from watching your favorite streamers and progress towards using them on the items in our Bounty Store! The new Twitch Drops system will look and function a little differently than it used to when it was the Mixer Store, so keep reading for a rundown on what changes are coming to the system, which channels will offer Twitch Drops, and how to troubleshoot common issues with earning or claiming Twitch Drops.
The Bounty Coin system has been migrated over to Twitch’s new drops system. This means you’ll be able to better track your progress using the Twitch Drops Inventory page and get notified when you reach Bounty Coin milestones.
With the relaunched system, users will earn 48 Bounty Coins for every 4 hours watched. The weekly cap on drops accrual is still in place, so once you’ve earned all seven Bounty Coin milestones in the inventory, you’ll be unable to earn any more points until the weekly cap resets. Resets will happen every Tuesday.
We’re also excited to announce that the Twitch Drops system will be available for any channel streaming Paladins on Twitch! As long as the channel you’re watching is streaming Paladins and has drops enabled, you’ll be able to earn progress toward your Bounty Coin milestones. However, please note that if the channel you’re watching stops playing Paladins, you’ll also stop earning progress towards these Twitch Drops. You can visit any other stream in the Paladins category with drops enabled to continue your progress.
Bounty Coins via Twitch Drops are easy to earn! But there are a few additional steps you need to follow for the new system:
NOTE: You must claim your Bounty Coin on Twitch before the campaign ends each Tuesday. Any unclaimed rewards cannot be claimed once a new week has started.
Please note that you must link your Hi-Rez and Twitch accounts in order to receive Bounty Coins. If you haven’t linked your accounts yet, please visit my.hirezstudios.com to complete this process.
If you’re a Twitch streamer who would like to have drops active for your stream, the process is easy!
Just remember that if you switch to streaming a different game, viewers will stop earning progress toward their Bounty Coin milestones. Viewers are also unable to earn points for reruns of past Paladins streams.
Do I need to have my accounts linked to earn Twitch Drops?
Yes, your Hi-Rez and Twitch accounts must be linked to redeem your rewards. If you haven’t linked your accounts yet, Twitch will prompt you to link before you can claim a reward. You can also visit my.hirezstudios.com to link your accounts.
Visit the Twitch Drops Inventory Page to redeem any Bounty Coin milestones you reach by watching Paladins streams.
You don’t have to watch consecutively! Twitch will save your progress toward each Bounty Coin milestone, so you can leave the stream and come back later in the day to continue progressing toward your reward. Please note that if you don’t complete progress toward a Bounty Coin milestone before the weekly cap resets on Tuesdays, you will lose that progress when the new week of progress begins.
If you’re watching a Twitch stream with Twitch Drops enabled but aren’t getting progress, please use the following troubleshooting steps to try and fix the issue:
Make sure you don’t have the stream muted or minimized. When you mute or minimize streams, Twitch will stop counting you as an active viewer and will pause your progress toward a Bounty Coin milestone.
Make sure you’re set to appear as “Online” on Twitch.
Log out of Twitch, clear your cache, refresh the page, and log back in.
If you’re trying to earn points by watching on a console or by casting a stream to your TV via Chromecast or a similar functionality, you may need to switch to a different platform in order to earn progress towards Bounty Coins. There have been widespread reports about Twitch drops progress not working when users try to watch via console browsers, console apps, and Chromecast/AirPlay. This appears to be a Twitch-side issue, so until they address the progress interruptions on console/casting devices, affected users can try switching to PC or a mobile device to continue accruing Bounty Coin progress.
Sometimes it can take a few hours for a claimed reward to appear for you in-game. Relogging your Paladins client or playing a few games may help your reward pop faster. But if none of those solutions work, try unlinking and relinking your Twitch account with your Hi-Rez account. This usually fixes any bad link states that can lead to rewards not popping in-game.